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Pricing

Custom enterprise solutions for organizations with 5,000+ employess 

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$3575/M

Jenie+Chat
Channel

Purchase from Marketplace
  • 15 agent licenses
  • NLP based Virtual Assistant
  • Use Case Automation
  • Screen sharing
  • Presence Management
  • Live Agent Routing
  • Profile based routing
  • Language based routing
  • Off Business Hours Routing
  • Holiday Management
  • Skill Level Routing
  • Route based on recent disconnect
  • Co-Pilot Integration
  • Summarization
  • Customer 360
  • Agent 360
  • NBO / NBA
  • Personalized Pitch / Conversation
  • Instant Language Translation services
  • KB Assist
  • Canned Messages
  • Custom Commands
  • File sharing
  • Integrated Agent UI
  • Auto – Ticket
  • Real-Time KPI Dashboard
  • Real-Time Contact Monitoring
  • Real-time negative sentiment analysis
  • Survey Component

Essential

$5242/M

Jenie+Chat &
Voice Channel

Purchase from Marketplace
  • 15 agent licenses
  • NLP based Virtual Assistant
  • Use Case Automation
  • Omni Channel Experience
  • Channel Switching (chat to voice & vice versa)
  • Video Calling
  • Call Conferencing
  • Call Transfer
  • Screen sharing
  • Voicemail
  • Presence Management
  • Live Agent Routing
  • Profile based routing
  • Language based routing
  • Off Business Hours Routing
  • Holiday Management
  • Skill Level Routing
  • Co-Pilot Integration
  • Summarization
  • Customer 360
  • Agent 360
  • Instant Language Translation services
  • KB Assist
  • Canned Messages
  • Custom Commands
  • File sharing
  • Integrated Agent UI
  • Auto – Ticket
  • Real-Time KPI Dashboard
  • Real-Time Contact Monitoring
  • Real-time negative sentiment analysis
  • Survey Component

Advanced

$7742/M

Essential +
Intelisense

Purchase from Marketplace
  • 15 agent licenses
  • NLP based Virtual Assistant
  • Use Case Automation
  • Omni Channel Experience
  • Channel Switching (chat to voice & vice versa)
  • Video Calling
  • Voice Biometrics
  • Call Conferencing
  • Call Transfer
  • Screen sharing
  • Voicemail
  • Presence Management
  • Live Agent Routing
  • Profile based routing
  • Language based routing
  • Off Business Hours Routing
  • Holiday Management
  • Sentiment based routing
  • Skill Level Routing
  • Best available agent routing
  • Route based on recent disconnect
  • Co-Pilot Integration
  • Summarization
  • Real Time Voice Transcription
  • Customer 360
  • Agent 360
  • NBO / NBA
  • Personalized Pitch / Conversation
  • KB Assist
  • Canned Messages
  • Custom Commands
  • File sharing
  • Integrated Agent UI
  • Auto – Ticket
  • PII Data Redaction
  • Real-Time KPI Dashboard
  • Real-Time Contact Monitoring
  • Analytical Dashboard
  • Real-time negative sentiment analysis
  • Survey Component
  • Co-Pilot for Admins
  • AI driven Journeys
  • Campaign Manager
  • Predictive Analytics
  • Quality Audit

Your Support Operations

Your Support Channel Usage (Total percentage should be equal to 100)
Total percentage should be equal to 100!
OR

With tryvium, you can realize returns of

$3M

Over 5 years

Return on Investment
300%
Reduce Overall Handle Time by 35%
Click here to find out how
Agent          
15 agent licenses    
     
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Channels          
NLP based Virtual Assistant    
Use Case Automation    
Omni Channel Experience    
Channel Switching (chat to voice & vice versa)    
Video Calling    
Voice Biometrics      
Call Conferencing    
Call Transfer    
Screen sharing    
Voicemail    
     
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Intelligent Routing / Decisioning          
Presence Management    
Live Agent Routing    
Profile based routing    
Language based routing    
Off Business Hours Routing    
Holiday Management    
Sentiment based routing      
Skill Level Routing    
Best available agent routing      
Route based on recent disconnect      
     
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  •  
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  •  
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Agent Experience          
Co-Pilot Integration    
Summarization    
Real Time Voice Transcription      
Customer 360    
Agent 360    
NBO / NBA      
Personalized Pitch / Conversation      
Instant Language Translation services    
KB Assist    
Canned Messages    
Custom Commands    
File sharing    
Integrated Agent UI    
Auto – Ticket    
     
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Supervisor Experience          
PII Data Redaction      
Real-Time KPI Dashboard    
Real-Time Contact Monitoring    
Analytical Dashboard      
Real-time negative sentiment analysis    
Survey Component    
Co-Pilot for Admins      
AI driven Journeys      
Campaign Manager      
Predictive Analytics      
Quality Audit      

Contact Us

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