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We’re glad to have you on board! Here you’ll find everything you need to succeed—sales and marketing resources, product updates, training materials, and support tools designed to help you grow opportunities and deliver exceptional value to customers. Let’s achieve more together with tryvium.
Partnering with tryvium means joining a future-ready ecosystem built to transform how organizations connect with their customers and employees. With our AI-powered CCaaS platform, industry expertise, and Microsoft-aligned innovation, partners unlock a differentiated portfolio and stronger customer engagement.
Together, we can create customer experiences that redefine modern contact center.
tryvium is designed to transform customer experience by delivering an omnichannel experience across voice, chat, email, video, and social media, it empowers users to connect through their preferred channels. Microsoft Copilot and Azure power tryvium to automate routine tasks, enable smart routing, and provide real-time monitoring and analytics to increase productivity. Its smooth integration with CRMs, BMC, Chadwell, Dynamics, Salesforce and other enterprise applications streamlines workflows, boosts first-call resolution, and cuts support costs by up to 50%. Scalable, cost-effective, and ready for the future, tryvium transforms Microsoft Teams into a strong engagement hub.
Our Asset Hub
Designed to support outreach and engagement, explore a centralized collection of branded collateral that simplifies communication and promotion.
Empower your teams with the right tools they need to position tryvium effectively and drive successful engagements.
Offering step-by-step guidance, best practices, and reference materials to simplify deployment and problem resolution—enabling teams to deliver stable, optimized environments with ease.
Insights, stories, and perspectives that inspire smarter conversations and stronger customer experiences across the contact center landscape.
Where challenges meet outcomes. Dive into authentic stories of businesses that reshaped their contact centers, empowered their teams, and elevated customer satisfaction with tryvium.
Streamline workflows, improve customer experiences, demonstrate real value in action, from faster resolutions to connected interactions. Experience tryvium through our exhaustive library of use cases.
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tryvium is built on trusted Microsoft technology and has achieved multiple Microsoft certifications, including Solution Certified for Microsoft Teams, Unify Certified (1 of 7 globally), and Microsoft 365 Certified. These certifications demonstrate our expertise in delivering secure, reliable, and scalable cloud infrastructure, enabling seamless integration within the Microsoft ecosystem, and supporting modern, enterprise-grade collaboration experiences. They reflect our commitment to high standards in performance, interoperability, and security. Together, they reinforce tryvium’s position as a future-ready contact center solution that leverages the full power of Microsoft to deliver measurable value and results.
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Everything you need to know about the product and billing
An AI-powered contact center built on Microsoft Teams with unified conversational access for employees and analytics-driven consoles for agents and supervisors.
Yes, contacts can start on any channel and shift seamlessly while preserving context with the same agent.
Yes, supports API-based endpoint automation for client-specific workflows.
Quality audit features analyzing interactions, sentiment and agent performance with adherence tracking.
Reported benchmarks include 30% support volume reduction, 40% higher FCR, 50% agent productivity lift, and 60% sentiment increase.
Yes, prospects can book a demo from the site.
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